We are a mixed billing clinic. This means that we bulk-bill children 16 years of age and under who have Medicare card, DVA, health care card and pension card holders. Every other patient is billed privately.
Your card must be valid and presented in person on your visit or emailed through prior to your phone consultation. Failure to provide/present your valid card means you will pay private fee (no refund after) for your consultation.
FEES
ITEM NUMBER NORMAL HOURS
91891 $80.00
36 $150.00
44 $220.00
AFTER HOURS
5020 $95.00
91891 $95.00
5040 $180.00
5060 $265.00
All procedures incur a $50 out of pocket fee.
Health Assessments, Care Plans are all bulk billed.
Late Cancellation Policy or No Show Policy.
To avoid a Late cancellation or No Show fee, Arrowhead medical centre must receive notice of the cancellation ( of each appointment) at least 2 hrs. prior to the scheduled appointment. Failing to do so will incur a cancellation fee of twenty dollars ($20.00). An SMS reminder will be sent as courtesy, but it is the clients responsibility to keep track of their scheduled appointments. Your Non-response to the SMS reminder does not count as notice of cancellation. In such a case, the cancellation fee will apply. Should you cancel and or fail to attend more than 2 consecutive appointments without discussion with, and the agreement of your doctor/reception staff, Arrowhead Medical Centre reserves the right to refuse you further appointments in the clinic. In that case, you will only be seen as a walk-in which may mean that you may endure a long wait before being seen, at best or not being seen at all. When you cancel early, the spot can be offered to another patient on the waitlist. Thank you for your cooperation and understanding in this regard.
2. Your credit or direct debit card may incur a surcharge of 0.15-0.79% of the transaction amount to the card issuer/your bank for making your payment possible. The surcharge amount depends on the type of card or issuer/bank.
Longer consultations are billed at higher rates. Please speak to the reception staff if your consultation is likely to last 20 minutes or more eg health checks, pre-employment medicals, drivers licence medicals, psychological or stressful life/work issues, complex and long standing medical issues, etc. All medical reports are quoted and paid for prior to them being written.
- Allied Health consults may incur Private fees.
- Some pathology tests are not covered by Medicare and we do not have a list of the tests that are not covered. This means that you may receive an account from pathology after a test. Please tell the doctor if you would like to establish if your test incurs a charge or not from pathology before you proceed with your test.
- You are required to make an upfront payment for TAC, Work Cover, Taxi Driver's Medical examination, Pre-employment medical, Completion of Centrelink and other forms, Drug and Alcohol Testing and other third party claims for each consultation.
- Please advise the reception staff if you require treatment other than a standard consultation.
Home Visit
We offer home visits. Our home visits are charged privately, not bulk billed. A private fee of three hundred and fifteen dollars ($315.00) is applicable for the first twenty minutes (or part of) of consultation and seventy five dollars ($75.00) for each additional fifteen minutes (or part of) thereafter.